At Linkers, we believe that you can and you should love your job, and find purpose in it. And we want to help you make that happen. Contact us, our team would walk along side with you through your job seeking process! Our team got a solid background, and a vast network of clients, with the experience...

At Linkers, we believe that you can and you should love your job, and find purpose in it. And we want to help you make that happen. Contact us, our team would walk along side with you through your job seeking process! 

Our team got a solid background, and a vast network of clients, with the experience of filling candidates to Banks, Telecom, IT firms and Startups, FMCG, Supply chain companies, etc.

www.LinkersCareers.com

 

Customer Service Officer - up to 27k - Insurance Company - 5 days work - 9am - 6pm

Job level Entry
Education F.5 - F.7 or DSE
Location
Wong Tai Sin
Employment type Full Time
Benefits Dental plan, 13-month pay, Education subsidies, 5-day week, Insurance plan, Medical plan, Performance bonus
Industry Insurance / Pension Funding (MPF)
Job function Sales / Business Development / Customer Service > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Insurance > Claims
Published On 29/05/2019

Our client:

Our client is a world leading insurance company

Benefits:

 

  • Double pay/ Performance bonus
  • 14 days annual leave
  • Medical Insurance/ Dental Insurance
  • Maternity leave/ Paternity leave
  • On the job training

Job responsibilities:

  • Provide and process information through systems and other departments in response to customer’s enquiries and concerns about insurance products and services.
  • Resolve customer dissatisfaction if necessary and proactively build long term trust with customers during case handling
  • Arrange follow up call to respond to customer feedback in a timely and professional manner

Job requirements:

  • Form 5 or above
  • 2 years of experience in Customer Service / Call Centre experience
  • IIQE paper 1, 3, 5 is preferred
  • Good written/spoken English/Chinese (incl. Mandarin)
  • Customer focused, highly organized and able to meet tight deadline
  • Able to adapt to changes and work under pressure
  • Positive and proactive

To apply online please click the Apply button below. For a confidential discussion about this role please contact us on +852 2391 2813.

 

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