Links International is an award-winning industry leader in innovative human resources outsourcing in Asia. Links was established in 1999 and has offices in Hong Kong, Singapore, Shanghai, Beijing, Macau and Zhuhai. We offer a broad range of services, ranging from both retained and contingent recruitment,...
Links International is an award-winning industry leader in innovative human resources outsourcing in Asia. Links was established in 1999 and has offices in Hong Kong, Singapore, Shanghai, Beijing, Macau and Zhuhai.

We offer a broad range of services, ranging from both retained and contingent recruitment, to payroll and visa processing, designed to cover all aspects of your human resources processes, enabling your team to focus on higher value, strategic activities.

Customer Service Officer (upto20K)

Job level Middle
Education Bachelor Degree
Location
Not Specified
Employment type Full Time
Industry HR / Recruitment Services
Job function Sales / Business Development / Customer Service > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 16/06/2018


Our client is an international financial services provider. They are currently looking for a professional customer service officer to join their organisation.


Job Responsibilities:

  • Handle general inquiries and complaints in a professional manner
  • Provide excellent customer services to clients
  • Feedback customers' comments to superior for service improvement
  • Make suggestions for improving customer satisfaction
  • Perform ad-hoc task as assigned


Job Requirements:

  • 2+ years relevant experience in Customer Service, preferably in insurance industry
  • Familiar with call centre operation workflow and procedures
  • Excellent communication skills
  • Fluent English, Cantonese and Mandarin