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We are a licensed money lender business unit of a reputable and diversified financial services and property group founded in Hong Kong. We aim to be the trusted partner of choice and a leading money lender offering fast and reliable services and solutions. To meet our business expansion, we are looking for high caliber, experienced and yet entrepreneurial talent to join us.

We are a licensed money lender business unit of a reputable and diversified financial services and property group founded in Hong Kong. We aim to be the trusted partner of choice and a leading money lender offering fast and reliable services and solutions. To meet our business expansion, we are looking...

We are a licensed money lender business unit of a reputable and diversified financial services and property group founded in Hong Kong. We aim to be the trusted partner of choice and a leading money lender offering fast and reliable services and solutions. To meet our business expansion, we are looking for high caliber, experienced and yet entrepreneurial talent to join us.

Customer Service Representative

Job level Entry
Work exp Minimum 1 Year
Education Not applicable
Location
Wanchai Hong Kong Island, Hong Kong
Employment type Full Time
Benefits 13-month pay, Medical plan, Performance bonus
Industry Financial Services
Job function Banking / Finance > Loan / Mortgage
Sales / Business Development / Customer Service > Customer service / Sales Support
Others > Others
Published On 22/01/2018 2018-01-22

Responsibilities:

  • Handle customer enquiries and loan applications.
  • Follow up with existing customers on loan repayment and redemption.
  • Maintain good customer relationship to enhance business growth.
  • Promote loan products to new and existing customers.
  • Perform administrative support to department (e.g. data input, document filing, scanning and reporting).

Requirements:

  • Form 5 / DSE or above with 1 year related experience in customer service or telemarketing field. Recent graduates will also be considered.
  • Good interpersonal and communication skills.
  • Positive attitude and strong problem solving skills.
  • Good command of spoken and written Chinese and English.
  • Proficient in MS Office applications, including Word, Excel and Chinese Word Processing.

We offer attractive remuneration package including double pay and discretionary year-end performance
bonus.

Interested parties, please submit your full resume with current and expected salary stated. Personal Data
collected will be kept in strict confidence and will be used for recruitment purposes only.

Applicants who are not invited for interview within six weeks may consider their applications unsuccessful.

All personal data from unsuccessful candidates will be destroyed after six months.