NEC Hong Kong Limited is a leading provider of business solutions, computer products, communication equipment and telecommunication network services catering to different needs of industries including government, telecom operators, banking, finance and other commercial sectors.To stay ahead of the market,...
NEC Hong Kong Limited is a leading provider of business solutions, computer products, communication equipment and telecommunication network services catering to different needs of industries including government, telecom operators, banking, finance and other commercial sectors.To stay ahead of the market, we are expanding our business and inviting high caliber candidates to join us for the following challenging position:-

Customer Service Representative

Job level Entry
Education F.5 - F.7 or DSE
Location
Hunghom
Employment type Full Time
Benefits Dental plan, Education subsidies, Insurance plan, Medical plan, Performance bonus
Industry Internet / Digital / eCommerce
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Others > Others
Published On 13/01/2019

Responsibilities:

  • Handle customers' enquiries via telephone and emails in a timely and professional manner;
  • Perform general administrative duties and provide service support to both technical teams and project teams;
  • Assist in preparation of statistical information and data for reports; and
  • Handle ad-hoc assignments from supervisor as required. 

Requirements:

  • Diploma holder with 1-2 years experience in customer services;
  • Cheerful, pleasant, polite, patient and able to work independently;
  • Excellent interpersonal and communication skills;
  • Able to communicate in English and Mandarin is preferred; and
  • Shift duty is required.

Personal data provided by job applicant will be used strictly in accordance with employer's personal data policy, a copy of which will be provided immediately upon request.