ECOSPACE Ltd, a 100% Veolia group, operates the Chemical Waste Treatment Facility (CWTF) of Hong Kong under a O&M contract with the Hong Kong SAR government. The CWTF is the only designated facility in Hong Kong to treat hazardous waste and infectious (medical) waste, in operation since 1993. The...

ECOSPACE Ltd, a 100% Veolia group, operates the Chemical Waste Treatment Facility (CWTF) of Hong Kong under a O&M contract with the Hong Kong SAR government. The CWTF is the only designated facility in Hong Kong to treat hazardous waste and infectious (medical) waste, in operation since 1993. The CWTF operates under ISO 9001 and 14001 certification and stringent regulatory and contractual requirements and conditions

Customer Service Representative ((5-Day Work with Double Pay)

Job level Entry
Work exp 1 Year To 4 Years
Education Diploma / Certificate
Skill Communication Skills, Customer Services
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Tsing Yi
Employment type Full Time
Benefits 13-month pay, 5-day week, Meal allowance, Medical plan
Industry Biotechnology / Chemicals / Testing / Laboratory
Job function Logistics / Transportation > Customer Services
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 28/04/2022

Responsibilities

  • Manage collection orders, handle and respond to incoming enquiries in a professional and timely manner
  • Maintain all service-related communication with registered waste generators and licensed collectors;
  • Provide prompt assistance to waste producers in compliance with the regulatory requirements during the course of order handling;
  • Coordinate stringently with numerous internal departments and make sure all the producers could be served timely as well as safely
Requirements
  • Diploma or above; 
  • Form 5 or DSE Graduates with relevant working experience will also be considered; 
  • Relevant experience in customer/ sales service is preferred; 
  • Proficiency in database management, Chinese word processing and spreadsheet etc.;
  • Presentable with good communication skills and customer service mindset
  • Attention to detail and self-motivated with positive attitudes;
  • Good command of spoken / written English, Cantonese and Putonghua

We offer attractive remuneration package and fringe benefits to the right candidates. Interested candidates are invited to send detailed resume with Current & Expected Salary and Availability to the Human Resources Department by clicking the “APPLY NOW” button.