Established in 1989, Wah Fung group is one of leading company in providing quality hardware services through service & product offerings, technical know-how and customers services in Hong Kong and Macau. To cope with future business development, we invite high caliber candidates to join our team.
Established in 1989, Wah Fung group is one of leading company in providing quality hardware services through service & product offerings, technical know-how and customers services in Hong Kong and Macau.

To cope with future business development, we invite high caliber candidates to join our team.

Customer Service Representative (Hotline / Service Centre) (5 days)

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Ngau Tau Kok
Employment type Permanent
Industry Information Technology
Job function Administration > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 22/10/2018

Job Description:

  • The position is responsible for handling customer service hotline, providing quality customer services, including handle inquiry & complaint and general administrative work at our service center.

Requirements:

  • Customer Services and Telecommunication experience
  • Good command of written & spoken in Cantonese, English and Mandarin
  • Good Communication and Interpersonal skill

Benefits: 8 days off per month, 12 days Annual Leave, Public Holidays, Performance Bonus, OT Allowance, Medical

Location: Ngau Tau Kok / Mongkok

職責:

  • 負責客戶服務熱線,提供優質的客戶服務,包括處理顧客對產品維修的查詢和投訴,及一般文職工作。

資歷:

  • 具電訊及客戶服務經驗者優先
  • 良好粵語,英語及普通話
  • 積極主動,有上進心及有良好溝通技巧

待遇:每月8天例假、全職員工有酌情性花紅,超時津貼及醫療福利、公眾假期休息、年假12日

工作地點:牛頭角/旺角

 

We offer attractive remuneration package & other fringe benefits to the right candidate. Interested parties, please send your full resume with present & expected salary to HR Department, Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon or by clicking []

All the information shall be treated as confidential and only be used for recruitment purpose.