HK Montage is established for providing Recruitment Service and People Management services to organizations looking for different levels of professionals.To employers: As specialists, we get to know you and understand exactly what you need and promise to find the best people to you for each role. We...

HK Montage is established for providing Recruitment Service and People Management services to organizations looking for different levels of professionals.

To employers: As specialists, we get to know you and understand exactly what you need and promise to find the best people to you for each role. We engineer the right fit for each role.

To job seekers: We connect you to a company that will provide opportunity for advancement, professional developments and challenge.

CUSTOMER SERVICE REPRESENTATIVES (Japanese / Korean Speaker, 5-days work)

Job level Entry
Work exp 1 Year To 5 Years
Education Diploma / Certificate
Skill Communication Skill
Language Chinese - Cantonese, English
Location
Kowloon Bay
Employment type Permanent
Benefits 5-day week
Industry Retail - Fashion / Accessories
Job function Information Technology > Help Desk / IT Support
Information Technology > Others
Published On 18/07/2019
Salary (HKD) $20,000 - $23,000 / month

A leading Hong Kong IT managed services and solution providers (with other regional offices in Macau, Shenzhen, Shanghai, Foshan and Taiwan) is urgently looking for IT Customer Service Representative(s) (Japanese / Korean Speaking):

 

Responsibilities:

  • Handle live chat, customer calls and helpdesk support on our daily deals
  • Follow up customer requests and/or technical support cases
  • Provide assistance to help customers resolve problems encountered
  • Escalate technical issues to application support for additional troubleshooting
  • Monitor Service Level Agreement metrics according to customer agreements and internal regulation

 

Requirements:

  • Graduates in IT related discipline is preferred
  • At least 1 year of relevant IT working experience (Fresh IT graduates are also welcome)
  • Good command in spoken English and Japanese / Korean
  • Proactive, Patient, service-oriented and possess good communication
  • Ability to multi-task in a fast-paced environment
  • Team player, with effective communication and interpersonal skills
  • 5-day work (09:00 - 18:00)

 

If you are interested, please submit your CV with current & expected salary to HK Montage [via ]

For more information, please contact Mr. Tam at 8192 9293.

 

Whatsapp: https://wa.me/85266104010

Website: https://montage.com.hk/

Linkedin: https://www.linkedin.com/company/hk-montage-recruitment/

 

All information collected will be kept in strict confidence and will be used for recruitment purpose only.