CUSTOMER SERVICE / SALES COORDINATOR – Japanese electronic component distributor/5 days work/TST

Job level Middle
Location
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Discretionary bonus, Guaranteed bonus, Medical plan
Industry Trading / Import & Export / Wholesale
Job function Sales / Business Development / Customer Service > Business Development
Sales / Business Development / Customer Service > Channel / Distribution
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 30/07/2018
 
Japanese MNC semiconductor & electronic component distributor – Hong Kong is regional sales office mainly for HK, China and Asia market - is looking for SALES COORDINATOR - with details as follows :
 
 
  • Diploma or above in any disciplines
  • 5 to 8 years in sales co-ordination or customer service role, of which at least 2 years preferably to be gained in electronics industry
  • Knowledge on semiconductor product with experience to provide on time delivery to customers and enhance customer satisfaction level are strongly preferred
  • Excellent customer service skills, interpersonal and negotiation skills
  • Good time management skills and PC literacy on Microsoft Office applications
  • Business level communication skills in English and Mandarin
  • Knowledge in Oracle system is a plus
  • Reports to the Senior Customer Service Manager
  • Responsible for sales order entries and maintenance, shipment release and inventory management.
  • Input sales order and arrange shipment
  • Closely collaborate with Sales to maintain healthy level of inventory
  • Handle pre-order and sample request
  • Prepare sales forecast
  • Liaise with customers and handle complaints
  • 5 days work (Mon to Fri 9am – 5pm)
  • Door-to-Door transportation allowance
  • Medical benefits
  • Dental benefits
  • Annual leave : 12 days (max 20 days)
 
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