KOS Staffing Limited provides full spectrum of staffing services covering permanent, contract and part-time positions as well as contracting & payroll services in a wide range of frontline & call centre operations.
KOS Staffing Limited provides full spectrum of staffing services covering permanent, contract and part-time positions as well as contracting & payroll services in a wide range of frontline & call centre operations.

Customer Service Supervisor (Front Desk)

Job level Middle
Work exp Minimum 3 Years
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type Full Time
Industry Property Management / Consultancy
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Travel / Tourism > Customer Service / Guest Relations
Published On 19/09/2019
ref. BBBH8275_55794

About the Company

Our clients is new and young shopping malls focus on developing the young people market, they invite highly qualified people to join their team.

About the Role

  • Leading a team with 20 customer service executive
  • Provide quality services to customers in various positions in the mall area
  • Handling servious customer inquiries and complaints
  • Support mall related activities, including all promotions, events, exhibitions, etc
  • An artistic journey in all languages ​​for all internal and external clients, groups and stakeholders

About the Person

  • Diploma or above
  • More than 5 year of work experience with 3 years in manageral level
  • Teamwork and communication skills
  • Good Cantonese, Mandarin, English

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.