RCS Logistics is one of the world’s logistics providers specializing in international air, ocean and land freight forwarding, supply chain management, 3PL, trucking transportation, distribution, customs brokerage, and other logistics solutions. To cope with our rapid business expansion, we invite high...

RCS Logistics is one of the world’s logistics providers specializing in international air, ocean and land freight forwarding, supply chain management, 3PL, trucking transportation, distribution, customs brokerage, and other logistics solutions.

To cope with our rapid business expansion, we invite high caliber and self-motivated candidates to fill the following position:-

Customer Services (5 Days Work)

Job level Entry
Education Associate Degree
Location
Tokwawan
Employment type Full Time
Benefits 5-day week, Medical plan, Paid overtime, Performance bonus
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Logistics / Transportation > Freight / Cargo Forwarding
Logistics / Transportation > Shipping
Published On 22/06/2019

Responsibilities :

  • Responsible for handling full set of air export document, daily,weekly and monthly client’s report, Southern China pick up and coordinate with several parties (vendors, local buying office and overseas offices) for shipment arrangement
  • Handle customer inquires, service request & resolve complaints
  • Back-up teammates if required

Requirement :

  • Form 7 graduate
  • At least 3 years of Air Forwarder experience
  • Familiar with US market
  • Good commend of written and spoken English, Chinese & Mandarin
  • Familiar with MS Office, Word & Excel
  • Self-motivated, responsible and hard working
  • Good telephone manner
  • Able to work under pressure and independently
  • Immediate available is preferable

Benefits :

  • Five-day Work Week
  • Annual Leave
  • Paternity Leave
  • Bank Holiday
  • Medical Insurance
  • Hospitalization Insurance
  • Year End Service Award
  • Overtime Pay
  • Others Allowance

 

We offer attractive remuneration to the right candidates. Please send full resume with time available, current and expected salary by clicking “”.

All information collected will be kept in strict confidence and used for recruitment purpose only.