RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Services Administrator (Hotline) *Mon to Fri *up to 17K

Job level Entry
Work exp Less than 1 year To 15 Years or above
Education Associate Degree
Location
Within Hong Kong
Employment type Permanent
Benefits 5-day week, Competitive pay, Dental plan, Insurance plan, Medical plan, PRC holidays, Special / extra leave
Industry Financial Services / Investment / Securities
Job function Banking / Finance > General / Operations
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 11/01/2019

Job Responsibilities: 

  • Handle inbound and outbound calls (no cross selling is needed)
  • Handle customers' enquiries and complaints 
  • Maintain good relationship with customers by providing professional customer service
  • Provide clerical and administration support  

 

Requirements: 

  • Higher Diploma/ Associate Degree or above
  • At lease 1 year experience in customer service / call center
  • Good command of both written and spoken English and Chinese

 

Interested applicants please send your CV by clicking