Following the success of Shrewsbury International School Bangkok Riverside where 1700 students study in one of Southeast Asias finest schools, Shrewsbury International School Hong Kong will open in 2018. A primary school, we will provide over 1,000 places for children aged between 3 and 11 years old....

Following the success of Shrewsbury International School Bangkok Riverside where 1700 students study in one of Southeast Asias finest schools, Shrewsbury International School Hong Kong will open in 2018.

A primary school, we will provide over 1,000 places for children aged between 3 and 11 years old.
Operating within a world-class and purpose built facility, students and teachers will enjoy wide access to our swimming pools, sports hall, dance studio, gymnastics centre, auditorium and recital suite. These spaces, among others, have been designed bespoke for primary aged children.

The school enjoys an advantageous setting in Tseung Kwan O - easily accessible by road and MTR, it also benefits from the strongest of partnerships with Shrewsbury School in the UK (www.shrewsbury.org.uk and www.shrewsbury.hk)

Customer Services Ambassador (No shift & 5-day work)

Job level Entry
Work exp No work experience
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Tseung Kwan O
Employment type Full Time
Benefits 5-day week, Competitive pay, Discretionary bonus, General holidays, Medical plan, MPF
Industry Retail - Stores
Job function Catering / Hospitality > Customer Service / Ambassador
Education / Training > Management - Schools / University / Vocational
Sales / Business Development / Customer Service > Retail Sales
Published On 18/07/2018

Working Location: School Shop

Key Responsibilities: 

The School Shop Assistant reports directly to the Director of Business Services and is responsible for the effective management of the school shop. In particular the School Shop Assistant will

  • Maintain to professional standards for the appearance of the shop ensuring all stock is suitably displayed, priced and stocked. 
  • Manage and control effectively the levels of all stock ensuring re-order levels are set appropriately to ensure no stock-outs occur and to avoid over-stocking. 
  • Ensure all stock is kept safely and securely at all times. 
  • Raise purchase requests based on re-order levels and lead times to ensure replacement stock is received before stock-outs occur. 
  • Check and record deliveries into the shop to ensure quantities, prices and quality are according to the purchase order specification. 
  • Conduct regular stock count with adequate follow up for any major discrepancies 
  • Serve customers and assist with queries. 
  • Ensure that all sales / payment are recorded accurately 
  • Liaise with the Financial Accountant in the daily / monthly sales report 
  • Ensure the shop environment is welcoming and tidy. 
  • Assist with other general administrative duties as a member of the administration team including supporting the reception function of the school. 


Requirements:
The School Shop Assistant should have the following qualities 

  • a good understanding of excellent customer service; 
  • a good English and Cantonese communication skills; 
  • experience of working in retail environment an advantage; 
  • have a can-do approach be efficient and accurate in dealing with work and duties assigned; 
  • a friendly, helpful, confident and engaging personality; 
  • respect confidentiality as require; 
  • good administrative and record-keeping skills. 


Child Safeguarding:
Shrewsbury International School is committed to Safeguarding and promoting the welfare of children. The successful candidate will be required to: 

  • Attend in-house Child Safeguarding programmes
  • Promote and safeguard the welfare of all students in the school
  • Report to the Child Protection Officer any concerns they have for the welfare of a student - this may include unsafe practices witnessed within the school as outlined in the schools Whistleblowing Policy
  • Keep professional relationships with students where personal boundaries are respected and maintained
  • Seek advice from a Line Manager or Child Protection Officer with issues or concerns related to Child Safeguarding

 

Any queries should be forwarded to Director of HR by clicking