Customer Services Assistant / Customer Services Officer (Inbound Calls)

Job level Entry
Work exp Minimum 3 Years
Education F.5 - F.7 or DSE
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Medical plan, Performance bonus
Industry Freight Forwarding / Logistics / Delivery
Job function Logistics / Transportation > Customer Services
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 26/03/2018
ref. AL-d- CS posts

Our client is a logistics company and they are looking for caliber candidates to apply their position:



  • Providing quality services to both local and overseas clients through hotline
  • Handle customer enquiries, order booking and shipment tracing
  • Solving problems and complaints from customers



  • Post-secondary education (English & Chinese passed in HKCEE / HKDSEE or equivalent)
  • At least 3 years’ customer service experience
  • Good spoken & written English and Chinese, knowledge in Mandarin is an advantage
  • Initiative and self-motivated
  • Customer-focus, open-minded, flexible, logical and systematic thinking
  • Good interpersonal, communication skills and telephone manner
  • Good team-spirit and problem solving skills
  • Able to work under pressure and independent
  • Basic PC knowledge and good typing skills



5 days work every week between Monday – Sunday, double pay, bonus, medical insurance, bank holiday, etc


*Interested parties, please send full resume with current & expected salary & date available in MS WORD FORMAT ONLY to email: or fax to 3527 0634*


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ETERNITY CONSULTANTS (HK) Ltd is one of the leading licensed recruitment companies in Hong Kong, we specialize in servicing all levels of employment on permanent and temporary placement, have rich experience specific in thorough assessment & effective short-listing, with huge up-to-date database of candidates, we can react to recruit promptly.