Customer Services Associates (Front Desk/ Call Centre)

Job level Entry
Work exp Minimum 2 Years
Education F.5 - F.7 or DSE
Location
Tsimshatsui
Employment type Full Time
Industry Medical Services / Pharmaceutical / Hospitals
Job function Administration > Clerical / Admin / Operation
Administration > Receptionist
Administration > Others
Published On 10/10/2019

Trinity Medical Imaging Centre (Established in 2016) offers a wide range of premier medical imaging services in Hong Kong. Our mission is to provide premier quality affordable health care services and to improve the health of the communities we serve. To cope with our expansion, we would like to invite high caliber for the following vacancy.

New Centre opening in TST in addition to Central site, and recruiting passionate and talented individuals.

Responsibilities

  • Deliver good customer service at medical care centre to meet Company’s service standard
  • Answer patients’ inquiry and appointment booking
  • Responsible for appointment bookings, billings and daily operational and clinical services
  • Confirm appointment schedules and follow up phone enquires
  • Handle patient registration and service management
  • Ensure all reception, booking counter and waiting rooms are clean, tidy and hygienic
  • Customers account service
  • Any assigned responsibilities by supervisor

 

Requirements

  • Form 5 above with at least 2 years working experience in imaging centres or medical centres
  • Good command of both written and spoken English, Cantonese and Putonghua
  • Good interpersonal skills and telephone manners
  • Willingness to learn, pleasant, customer-oriented and good team player

 

We offer competitive remuneration packages with medical insurance, paid bank holidays and annual leave, performance bonus and chances for career development. Interested parties please click to apply job.

(All information provided will only be used for recruitment related purpose)