6/Fl., Shiu Fung Commercial Bldg., 51-53 Johnston Rd., Wan Chai, H.K. Tel: 2866 1088 Fax:2866 1628 Email: info@toppersonnel.com.hk Website: www.toppersonnel.com.hk Top Personnel Consultant, owning 24 years of experience in Permanent and Temporary recruitment, has successfully been positioned as an effective...

6/Fl., Shiu Fung Commercial Bldg.,
51-53 Johnston Rd., Wan Chai, H.K.
Tel: 2866 1088 Fax:2866 1628
Email: info@toppersonnel.com.hk
Website: www.toppersonnel.com.hk

Top Personnel Consultant, owning 24 years of experience in Permanent and Temporary recruitment, has successfully been positioned as an effective bridge between competitive enterprises and potential job seekers. We are specialized in rendering effective manpower management services to our clients

Customer Services Consultant

Job level Entry
Work exp Minimum 1 Year
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Wanchai
Employment type Full Time
Industry Information Technology
Job function Administration > Others
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 22/10/2018

Our client is a well-established HR solution developer located at Wan Chai with 5 days’ work urgently looking for a Customer Services Consultant to join their company with details as follows

Jobs duties:

  • Deal directly with customers either by telephone, email or face to face (for training purpose)
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries of HR system
  • Handle customer accounts with process of requests and program updates
  • Organize workflow to meet customer timeframes
  • Communicate and coordinate with internal technicians to follow up on customer interactions


Requirement:

  • High diploma, general education degree or equivalent
  • Minimum one year B2B customer services experience in any business nature
  • Good in Cantonese, English and Mandarin
  • Good communication skills – verbal and written

 

Salary negotiable (HK$15-20K) depends on qualifications & experience.

Interested parties, please send detailed resume by clicking or call 2866 0028 (Liz) for further enquiries. 

For more information about our agency, please visit www.toppersonnel.com.hk