Urban Group is one of the renowned and well established property asset and facility management group in Hong Kong. The Group manages over 365 projects with a total of 145 million square feet of real estate assets. Our professional services reach over one million people across the territory. We are now...

Urban Group is one of the renowned and well established property asset and facility management group in Hong Kong. The Group manages over 365 projects with a total of 145 million square feet of real estate assets. Our professional services reach over one million people across the territory. We are now inviting outstanding caliber individual with energy and passion to join our team to cope with the rapid expansion of the Group.

Customer Services Coordinator / Assistant Customer Services Coordinator (Cyberport)

Job level Entry
Work exp Minimum 2 Years
Education F.5 - F.7 or DSE
Location
Southern District
Employment type Full Time
Industry Property / Real Estate Development
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Security / Property Management / Safety Control > Property Management
Published On 04/12/2018

Responsibilities:

  • Provide services at Customer Services Counters
  • Handle customer enquiries and complaints with excellent customer services manner
  • Establish and maintain good relationship with customers
  • Provide administrative and clerical supports
  • Handle ad hoc assignments and other duties as required

Requirements:

  • Form 5 / HKDSE or above, preferably with diploma/certificate in Hotel / Tourism / Recreation management or equivalent
  • Minimum 2 years’ solid experience in customer services
  • Good command of written and spoken English and Chinese (Cantonese and Putonghua)
  • Hands-on experience of MS Office application
  • Good telephone manner and good communication skills
  • Presentable, independent and self-initiative
  • Attentive to details and be a good team player
  • Candidates with less experience will be considered for the position of Assistant Customer Services Coordinator

Interested parties please send application letter with detailed resume, current and expected salary to Group Manager – Human Capital & Training through one of the following means:

Mail: 16/F., Chevalier Commercial Centre,8 Wang Hoi Road, Kowloon Bay, Kowloon, Hong Kong

Email: Click

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