Founded in 2009 by Oxbridge and Ivy League graduates, ARCH Education is an expert educational institute based in Hong Kong, with partner offices in UK and US. ARCH’s mission is to bridge the education gap through delivering transformational programs and providing expert guidance on international...

Founded in 2009 by Oxbridge and Ivy League graduates, ARCH Education is an expert educational institute based in Hong Kong, with partner offices in UK and US. ARCH’s mission is to bridge the education gap through delivering transformational programs and providing expert guidance on international education, with the aim to equip students for their future educational and career goals. 

 

You can find more information about us at .www.arch-education.com

ARCH also runs an extensive non-profit arm under ARCH Community Outreach www.arch-community-outreach.com

Customer Services Executive

Job level Entry
Work exp No work experience To 2 Years
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Central
Employment type Full Time
Benefits 5-day week, Competitive pay, Maternity leave, Medical plan, MPF, Paternity leave, Statutory holidays
Industry Education / Training
Job function Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Others
Travel / Tourism > Customer Service / Guest Relations
Published On 17/05/2018

Job Duties:

  • Provide the highest level of assistance across the range of education services including student registration, lessons booking/rescheduling, event and venue support.
  • Supervise pre-course assessments and mock tests, and follow up on various feedbacks.
  • Handle walk-in/telephone/e-mail enquiries.
  • Other ad hoc projects

Job Requirement:

  • University graduate with at least 1 years or more experience in customer service. (Fresh graduate with good academic background will also be considered.)
  • Excellent interpersonal and communication skills and able to work in a multicultural environment.
  • Responsible with good problem-solving skills and team spirit.
  • Pleasant personality, proactive and detail-oriented.
  • Able to maintain confidentiality and work under pressure to meet tight deadlines.
  • Competent computer skills.
  • Good command of English, Mandarin and Cantonese.

 

What We Offer:

  • A five-day work
  • Attractive remuneration package
  • Incentive bonus
  • Medical insurance
  • Excellent career development and advancement opportunities
  • Energetic and multi-national working environment, organize regular staff parties
  • Free fruit & drinks and friendly culture

 

Interested parties please send detailed CV with expected salary by clicking . We are more than looking forward to your application.