About TÜV Rheinland The TÜV Rheinland Group is a leading provider of technical services worldwide. Founded in 1872 and headquartered in Cologne, the Group employs 20,000 people. It generates annual revenues of € 1.88 billion. The Group’s mission and guiding principle is to achieve sustained development...
About TÜV Rheinland The TÜV Rheinland Group is a leading provider of technical services worldwide. Founded in 1872 and headquartered in Cologne, the Group employs 20,000 people. It generates annual revenues of € 1.88 billion. The Group’s mission and guiding principle is to achieve sustained development of safety and quality in order to meet the challenges arising from the interaction between man, technology and the environment. For more information, you are welcome to visit our website at http://www.tuv.com/ For job applications, please send detailed resume to Human Resources Department via @

Customer Services Executive

Job level Entry
Location
Tsuen Wan
Employment type Full Time
Benefits Dental plan, 13-month pay, Education subsidies, Insurance plan, Medical plan, Paid overtime, Performance bonus
Industry Testing / Laboratory
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Sales Management
Published On 19/12/2018

Responsibilities

  • To manage assigned accounts with professional advice and immediate response
  • To handle quotations, enquiries, project status and complaints and from clients
  • To maintain good relationship and provide competitive services offer to client
  • To communicate with operation teams, technical teams, laboratories to ensure the project completed on schedule
  • To perform any ad hoc tasks assigned by supervisors

Requirements

  • Degree or High Diploma in Chemistry on other related disciplines
  • 1-2 years working experience in customer services or TIC industry, fresh graduates with proactive attitude are also welcome
  • Able to work under pressure
  • Customer oriented, strong interpersonal and communication skills
  • Good command of written and spoken Cantonese, English and Mandarin
  • Immediate available is an advantage

 

All information received will be kept in strict confidence and used for employment purpose only. Applicants who are not invited for interview within 5 weeks may assume their applications unsuccessful and their data will be retained for 6 months for other suitable vacancies in our organization.