The Jardine Aviation Services brand of operating companies has been providing world-class service experience for both airline clients and passengers for over 60 years and is consistently successful ground handling agent in Hong Kong International Airport. Jardine Airport Services Limited (JASL) provides...
 

The Jardine Aviation Services brand of operating companies has been providing world-class service experience for both airline clients and passengers for over 60 years and is consistently successful ground handling agent in Hong Kong International Airport.

Jardine Airport Services Limited (JASL) provides core functions in passenger handling, operations control and cargo services that comprised of passionate individuals with energy, flexibility, strong beliefs in teamwork and determination to build a promising career in the aviation and customer service industry.

To cope with the continuous growth and development of the business, we are now inviting suitable candidates to apply for the following opening:-

 

Customer Services Hotline Representative 客 戶 服 務 熱 線 專 員

Job level Entry
Work exp No work experience
Education F.5 - F.7 or DSE
Location
HK International Airport
Employment type Permanent
Industry Freight Forwarding / Logistics / Delivery
Job function Logistics / Transportation > Aviation Services
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 23/10/2018
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The Role

  • To provide assistance to passengers for flights and general enquires
  • Respond to passengers inquiries about lost or damage baggage in a professional manner
  • Follow up with the clients' feedbacks for service improvements

The Person

  • Proficient in English, Mandarin and Cantonese
  • Customer service oriented
  • Good communication and interpersonal skills
  • Helpful, pleasant and outgoing personality
  • Willing to work on shift (0730 – 2230)

 

Interested candidates please click HERE to apply online through our recruitment system or click the button. If you have any enquiries, please contact us by whatsapp at 6799 3608.

A competitive package and promising career prospect will be offered to the right candidate. For more detail, please visit our official website at www.itsmorethanjustajob.com or company website at www.jasg.com

Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection. Failure to supply such information may affect your application result.

Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.