It aims to provide and promote quality eyecare services to the general public.
 

It aims to provide and promote quality eyecare services to the general public.

Customer Services Officer 顧 客 服 務 主 任

Job level Middle
Work exp Minimum 3 Years
Education F.5 - F.7 or DSE
Location
Shatin
Employment type Permanent
Benefits 13-month pay, Medical plan
Industry Beauty / Health Care / Sports / Fitness
Job function Health / Fitness / Beauty Care / Recreation > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 15/03/2019

 

Duties

The appointee will be required to:

(a) answer enquiries and arrange bookings, greet patients and visitors in a prompt, courteous and professional manner;

(b) maintain appointment book and patient confidentiality, when applicable and follow office scheduling policies;

(c) perform other duties as required.

 

Requirement

(a) 3 years' experience preferred, with experiences in clinic will be an advantage;

(b) pleasant personality with excellent interpersonal and communication skills;

(c) ability to demonstrate initiative and able to work independently;

(d) proficiency in the use of Microsoft Word, Excel;

(e) proficiency in basic banking, billing and collection systems;

(f) good command of Cantonese and English (Putonghua a plus); and

(g) require to shift on Sunday

 

Remuneration

Salary offered will be commensurate with qualification and experience. On-the-job training will be provided. Interested parties, please send resume with expected salary to PolyVision Eyecare Centres via

(Personal data will be used for recruitment purpose only)

 

 

工作

  • 解答查詢,安排預約,幫助顧客登記
  • 執行其他行政工作

 

要求

  • 三年以上工作經驗,如有診所工作經驗更佳
  • 能獨立及有信心處理顧客的查詢
  • 懂操作電腦 (Word, Excel)
  • 流利廣東話及基本英語 (普通話更佳)
  • 須輪班星期日工作

 

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