We are one of the leading public-listed companies in Hong Kong founded in 1963. The principal businesses of the Group include property investment, hotel and restaurant operations, management of real estate investment trust, share investment, trading of building materials, provision of property management...

We are one of the leading public-listed companies in Hong Kong founded in 1963. The principal businesses of the Group include property investment, hotel and restaurant operations, management of real estate investment trust, share investment, trading of building materials, provision of property management and maintenance services. In order to cope with our rapid growth, we invite high caliber candidates with the following qualifications to join our team:

Customer Services Officer (5-day work)

Job level Entry
Work exp Less than 1 year To 2 Years
Education Diploma / Certificate
Location
Mongkok
Employment type Full Time
Benefits 5-day week, Discretionary bonus, Education subsidies, Medical plan
Industry Property Management / Consultancy
Job function Catering / Hospitality > Front Desk / Front Office
Travel / Tourism > Customer Service / Guest Relations
Published On 22/10/2018
ref. GEP/LP/CSO/20181022S

Responsibilies:

  • Provide high quality customer services to mall shoppers and visitors at information counter
  • Handle customer enquiries and complaints
  • Assist in loyalty program and car park redemption service
  • Provide value added services to mall shoppers
  • Assist in the operation of promotional events and activities

 

Requirements:

  • Higher Diploma or above in Hospitality Management or other related disciplines
  • At least 1 year’s customer service experience mainly gained from frontline customer interaction, hospitality or property management industry
  • A good team player, cheerful, energetic and passionate in service industry
  • Good communication and interpersonal skills
  • Proficiency in MS Office applications
  • Good command of both spoken and written English and Chinese; fluent Putonghua is must
  • Knowledge of other foreign languages an advantage

 

Salary and benefits will be commensurate with qualifications and experience. Interested parties, please send a full resume with present and expected salary, and date available to The Human Resources Department, 3/F., Great Eagle Centre, 23 Harbour Road, Wanchai, Hong Kong or e-mail by clicking (Please quote the reference no. on the envelope and the covering letter.)

 

To know more about us, please visit our website at http://www.langhamplace.com.hk.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 12 months.