CUSTOMER SERVICES OFFICER (5 Day Work)

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Mongkok
Employment type Full Time
Benefits 5-day week, Medical plan
Industry Information Technology
Job function Information Technology > Sales - Pre / Post
Others > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 20/03/2020

EVI Services Limited formed in 1999 is a leading one-stop E-learning Services Provider for the kindergarten, primary and secondary education sector in Hong Kong, Macau and Mainland China. We will work to capture the market share in Taiwan and Singapore, and develop new high value-added niche segments

We are passionate on Web, Mobile and Social. With an in-house team of creatives, we offer top-quality and up-to-date e-learning resources and solutions for schools. We strongly believe trust and reliable e-solutions can bring huge success to our clients. Now, over 400 schools are currently using our coursewares and administrative system.

EVI culture is developed to be energetic, passionate and collaborative. We believe in work-life balance and provide friendly working environment and culture for the right candidates. We are looking for a suitable individual to join our team.


Responsibilities

  • Handle clients’ telephone and email enquiries
  • Provide onsite and offsite operational support services
  • Coordinate with relevant parties for the service requests from clients
  • Develop and maintain good relationship with client and prospective clients
  • Communicate and coordinate projects with other Departments


Requirements

  • F7 or above with 1-2 years of relevant working experience (Fresh graduate are welcome
  • Able to work under pressure in a dynamic working environment
  • Good IT knowledge is an advantage
  • Immediately available.
  • Fast learner with strong problem solving and negotiation skills
  • Good interpersonal and communication skills


Apply please email by clicking APPLY NOW.