As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London...
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk

Customer Services Officer (Native English-Speaking)

Job level Middle
Work exp No work experience
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Travel / Tourism > Customer Service / Guest Relations
Travel / Tourism > Events / Conference
Published On 19/03/2020
ref. 4085738/001_20508

Our client emphasises every special moment to the customers, including attractions, entertainment, dining, shopping, nightlife, arts etc. Due to the development of tourism in Hong Kong, they are now looking for an energetic, organized and confident talent with at least 2 years of customer service experience to join the team thus to create unforgettable experience to every visitors.

Client Details

Our client is now looking for a talented Customer Services Officer to be part of their dynamic team. The incumbent will be responsible for working as an ambassador to meet and greet tourist shoppers at service centre as well as providing quality customer services.

Description

  • Handle tourist's enquires via face-to-face interaction and provide comprehensive information to them
  • Greet and welcome VIP guests
  • Recommend activities and attractions to tourists according to their needs and wants
  • Manage enquiries through emails, calls, and online chats
  • Take up cashier duties and support store operations

Profile

  • Bachelor's degree Holder is a must
  • At least 2 years of customer service experience
  • Experience form Hotel and Aviation background is highly preferred
  • Willing to take up shift duties

Job Offer

  • Attractive Salary Package
  • Medical and Dental Benefits
  • Discretionary Bonue
  • Guarantee Double Pay
  • 5 days of work week
  • Excellent Career Path
  • Public Holiday

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gobie Leung on +852 3602 2452