NASDAQ:BZUN Baozun e-Commerce is established in 2007, is a leading digital services and e-commerce service providers to help brands and retailers succeed in the Chinese e-commerce provider market. We offer a full range of front-to-back services, including website creating, updating and hosting, IT facilities...
NASDAQ:BZUN Baozun e-Commerce is established in 2007, is a leading digital services and e-commerce service providers to help brands and retailers succeed in the Chinese e-commerce provider market. We offer a full range of front-to-back services, including website creating, updating and hosting, IT facilities set up, customer service, logistics and other services and digital marketing. The clients’ base spans leading multinationals brands and luxury brands products. With headquarters locating in Shanghai, we have offices and operations in Shanghai, Suzhou, Hong Kong, Guangzhou and Taiwan. To cope with the Company's continuing growth and anticipation of increasing sales revenue, we are seeking for high caliber individuals for the following positions:

Customer Services Officer - Part Time

Job level Entry
Education Not applicable
Location
Kwun Tong
Employment type Part Time
Benefits Flexible working hours
Industry Others
Job function Sales / Business Development / Customer Service > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 03/01/2019

Job Descripton :

  • Responsible to handle all telephone and customers enquiries in a quality manner
  • Coordinate with Sales, Products and Logistics team to ensure the customer order is delivery on time
  • Follow up orders from order placed to delivery & provide after sales service
  • Maintain accruate system records and monitor inventory transaction to ensure sufficient stock for customers
  • Prepare and generate sales report to supervisor and ensure data integrity

 

Job Requirements :

  • Form 5 or above with Diploma in Customers Services will be advantage
  • Minimum of 1 year sales operations working experience is preferable
  • Good communication and interpersonal skills
  • Proficient in spoken and written Chinese, Mandarin & English
  • Proficency in PC knowledge
  • Enthusiastic, independent, well organised, customer-oriented with can do attitude to work with different parties
  • Shift duties : {Monday to Saturday : 09:00-18:00 or 9:30-18:30)
  • Immediately available is highly perferred

 

 

We offer attractive remuneration with excellent career opportunities to the right candidate. Interested parties please apply with detailed resume stating present and expected salaries to the Human Resources Department by email.

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