Swire Properties develops and manages commercial, retail, hotels and residential properties, typically mixed-use developments in prime areas across Hong Kong, Mainland China and Miami, US. Adhering to our core values of integrity, originality, long-term focus and quality, we pride ourselves in transforming the urban landscape, creating thriving communities and ensuring sustainable value for our stakeholders. Our creative culture drives our passion to excel and energises us to design inspiring experiences.


We are now looking for a talented Customer Services Officer to be part of our dynamic team. The incumbent will be responsible for providing quality customer services to shoppers and tourists in Cityplaza shopping mall. Other than handling inquiries and complaints at information desk, he/she will also participate in various promotional activities.

Together with creativity, integrity and passion, our ideal staff should be:

  • Form 7 or above
  • Minimum 2 years’ relevant experiences in customer service & hospitality industry
  • Preferably with previous experiences in large-scale shopping malls
  • Excellent communication and interpersonal skills; ability to work with people at all levels
  • Ability to work with minimum supervision
  • Presentable, proactive and pleasant personality
  • Fluent in spoken English and Chinese, including Cantonese and Putonghua
  • Willing to work on roster basis

Interested parties are invited to send their applications with a cover letter quoting job reference number, and full resumes stating career history, qualifications, present and expected salary and contact numbers through one of the following means:

Postal address:

Head of Human Resources & Administration
Swire Properties Limited
64/F, One Island East, Taikoo Place, 18 Westlands Road, Quarry Bay, Hong Kong
Fax number: (852) 2880 8300
Email address: recruit2@swireproperties.com

Application deadline is 9 December 2016.  If we have not contacted you within six weeks of the date above, please consider your application be unsuccessful this time.  The personal data of unsuccessful candidates collected for this recruitment exercise will be kept for 12 months from its completion and thereafter destroyed.  Information provided will be used for recruitment and appointment purpose only.  The Company will handle all personal data confidentially in accordance with the principles laid down in the Personal Data (Privacy) Ordinance. 

© Swire Properties Limited太古地產有限公司