Our client is a well known financial group, due to their business expansion, they are looking for several staff to join their Customer Services Team ( Inbound or Outbound Team) in Hong Kong. 5 days work with day time working hour Corporation Staff benefits including Insurance /Medical Providing training...
Our client is a well known financial group, due to their business expansion, they are looking for several staff to join their Customer Services Team ( Inbound or Outbound Team) in Hong Kong.
- 5 days work with day time working hour
- Corporation Staff benefits including Insurance /Medical
- Providing training and career development/ position upgrade etc.
- Inbound Call Team - Offer $18K-21K per month
- Out Bound Call Team offer attractive and benefits with $15K-18K+ Commission (Target $25k-30K per month)
Customer Services Officer/ Senior Officer (Inbound or Outbound) [Ref no. CS-0326-sh-SC]
| Job level | Entry |
|---|---|
| Location |
Within Hong Kong
|
| Employment type | Permanent |
| Benefits | 5-day week |
| Industry | Financial Services |
| Job function |
Insurance > Insurance Agent / Broker Sales / Business Development / Customer Service > Customer service / Sales Support Sales / Business Development / Customer Service > Telemarketing / Call Centre |
| Published On | 26/03/2018 |
ref. Cs-0326-sh-SC
Responsibilities:
- Provide customer service services with inbound or outbound Call to client;
- Inbound Team :To manage enquiries / Complaint from Customer;
- Outbound Team : To help to generate direct sales revenue /renewal business to client; Help to arrange appointment for potential sales opportunities;
Requirements:
- School Certificate or related discipline;
- Min 2-4 years working experience or plus, few years in handling Inbound or outbound Call services;
- Solid experience in Financial Services /Medical Insurance is great advantage;
- Holder of IIQE certification 1,2,3 ,5 is preferred;
- Good telephone manner and willing to learn.
cpjobs.com - Customer Services Officer/ Senior Officer (Inbound or Outbound) [Ref no. CS-0326-sh-SC] - is a part of Insurance, Sales / Business Development / Customer Service, Financial Services, in Hong Kong, placed by AOSource Co.Ltd