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Our client is a well known financial group, due to their business expansion, they are looking for several staff to join their Customer Services Team ( Inbound or Outbound Team) in Hong Kong.

  • 5 days work with day time working hour
  • Corporation Staff benefits including Insurance /Medical
  • Providing training and career development/ position upgrade etc.
  • Inbound Call Team - Offer $18K-21K per month
  • Out Bound Call Team offer attractive and benefits with $15K-18K+ Commission (Target $25k-30K per month)
Our client is a well known financial group, due to their business expansion, they are looking for several staff to join their Customer Services Team ( Inbound or Outbound Team) in Hong Kong. 5 days work with day time working hour Corporation Staff benefits including Insurance /Medical Providing training...

Our client is a well known financial group, due to their business expansion, they are looking for several staff to join their Customer Services Team ( Inbound or Outbound Team) in Hong Kong.

  • 5 days work with day time working hour
  • Corporation Staff benefits including Insurance /Medical
  • Providing training and career development/ position upgrade etc.
  • Inbound Call Team - Offer $18K-21K per month
  • Out Bound Call Team offer attractive and benefits with $15K-18K+ Commission (Target $25k-30K per month)

Customer Services Officer/ Senior Officer (Inbound or Outbound) [Ref no. CS-0326-sh-SC]

Job level Entry
Location
Within Hong Kong Hong Kong
Employment type Permanent
Benefits 5-day week
Industry Financial Services
Job function Insurance > Insurance Agent / Broker
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 26/03/2018 2018-03-26
ref. Cs-0326-sh-SC

Responsibilities:

  • Provide customer service services with inbound or outbound Call to client;
  • Inbound Team :To manage enquiries / Complaint from Customer; 
  • Outbound Team : To help to generate direct sales revenue /renewal business to client; Help to arrange appointment for potential sales opportunities;

Requirements:

  • School Certificate or related discipline;
  • Min 2-4 years working experience or plus, few years in handling Inbound or outbound Call services;
  • Solid experience in Financial Services /Medical Insurance is great advantage;
  • Holder of IIQE certification 1,2,3 ,5 is preferred;
  • Good telephone manner and willing to learn.

Our client will offer competitive remuneration package and good career prospects to the potential candidate, interested parties please quote the ref. no. CS-0326-sh-SC and submit your resume to Ms. Fung by our email address: resume@ao-source.com

All profiles are handled with strictest confidentiality. Shortlisted candidates would be notified