Our client is a sizable 3PL logistic company seeking for some suitable candidies

Our client is a sizable 3PL logistic company seeking for some suitable candidies

Customer Services Officer (Shatin / Tuen Mun)

Job level Middle
Education F.5 - F.7 or DSE
Location
Shatin, Tuen Mun
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Logistics / Transportation > Customer Services
Logistics / Transportation > Freight / Cargo Forwarding
Published On 03/09/2019
ref. Job05030452

Requirement:

  • Diploma or above with major in logistics is preferred
  • Minimum 1 year’s relevant experience in handling customer correspondence / customer relations in logistics field
  • Ability to work independently under pressure to deliver quality work
  • igh proficiency in MS office applications
  • Good command of both spoken and written English and Mandarin

 

Responsibilities:

  • Handles customer’s enquiries, claims, complaints, quotations and overseas agent correspondence
  • Follows up overseas routing orders and booking from customers
  • Maintains customer database
  • Handles all import and export shipments
  • Co-ordinates with operation departments to ensure customer orders are properly followed up
  • Keeps records and reports on all activities
  • Daily Operations
  • Builds and maintains relationships with customers

 

 

Interested parties, please send full resume to admin@eskyjob.com