Endeavour Search specializes in the recruitment and placement of high quality talents in key positions within the IT, Digital/UX, Management Consulting, Industrial, Medical/Healthcare, FMCG and HR functions. Our comprehensive regional network and specialized database allows us to perform targeted and...

Endeavour Search specializes in the recruitment and placement of high quality talents in key positions within the IT, Digital/UX, Management Consulting, Industrial, Medical/Healthcare, FMCG and HR functions.

Our comprehensive regional network and specialized database allows us to perform targeted and accurate searches, covering the Asia Pacific region with our core focus on Hong Kong, China and Singapore.

For more information, please visit our corporate website at www.endeavourasia.com

Customer Services Specialist - European Company/ Permanent Position/ B2C

Job level Entry
Work exp 2 Years To 3 Years
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Permanent
Industry Manufacturing - Others
Job function Manufacturing > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 17/07/2018

 

Customer Services Specialist – B2B Focus / European Company / Permanent Role

Our client is a leading multinational manufacturer that develops, manufactures, and markets products for the construction, building maintenance, and mining industries with more than 27,000 employees worldwide. It is currently looking for a permanent Customer Service Support Officer to join them for its business expansion. Regular Hours (Monday to Friday); No night shift; Job Rotation and Training will be provided.

Responsibilities:

  • Being an advocate to customer services excellence to major corporate clients
  • Provide accurate information to B2B customers and internal sales
  • Handle all enquiries from customers/internal sales via multi-channel (e.g. phone call, email)
  • Maintain good relationship with customers and address their feedback
  • Promote customer retention and achieve highest customer services satisfaction

Requirements:

  • Diploma holder or Degree Holder is preferable
  • Minimum 2-3 years working experience in customer services or operation support duties
  • A team player; independent; self driven
  • Good command of both written and spoken English and Chinese
  • Good telephone manner, strong interpersonal & communication skills
  • Ability to manage multi-task well in a fast-paced environment

 

 

 

To apply, please send me your CV in word document to jace(a)endeavourasia.com or call 3956-1825 for a confidential discussion