Bear Bright Limited is a financial planning and insurance brokerage firm located at Sheung Wan MTR.
Bear Bright Limited is a financial planning and insurance brokerage firm located at Sheung Wan MTR.

Customer Servicing Officer (General insurance/Life Insurance)

Job level Entry
Education Bachelor Degree
Location
Sheung Wan
Employment type Full Time
Industry Insurance
Job function Administration > Clerical / Admin / Operation
Insurance > Others
Sales / Business Development / Customer Service > Account Servicing
Published On 12/01/2019

Responsibilities:

  • To provide a professional customer service (general insurance or life insurance related) to our premium customers;
  • To handle customer enquiries and resolve customer disputes or complaint cases;
  • To summarize, analyze and identify issues from customer cases;
  • To provide general-insurance-related or life-insurance-related support for consultants.
  • To provide administrative and ad hoc support when required.

Requirements :

  • Degree holder or above, Fresh Graduates are welcome;
  • Mandarin & Cantonese communication skills would be essential;
  • Customer-oriented, good telephone manner & problem solving skill;
  • Proficient in MS Excel, Word, PowerPoint and Chinese word processing;
  • Good command of written English;
  • Immediate available is highly preferred