(www.dehua.com.hk)We are the major shareholder of some international groups which are based in UK and Israel with global subsidiaries and offices worldwide. We supply materials testing equipment, including x-ray, gamma ray, ultrasonic, eddy current, leakage flux, magnetic particles, dye penetration,...

(www.dehua.com.hk)

We are the major shareholder of some international groups which are based in UK and Israel with global subsidiaries and offices worldwide. We supply materials testing equipment, including x-ray, gamma ray, ultrasonic, eddy current, leakage flux, magnetic particles, dye penetration, acoustic emission testing instruments and machines, endoscopes, microscopes, image analyzing systems, micro-hardness testers, spectrometers, sample preparation machines and other laboratory facilities. We have six offices in China in addition to our head office in Hong Kong located at Kwun Tong. Due to our fast growing needs, we are looking for candidates of the following position.

Customer Support Executive

Job level Entry
Work exp 1 Year To 2 Years
Education F.5 - F.7 or DSE
Location
Ngau Tau Kok
Employment type Full Time
Industry Biotechnology / Chemicals / Testing / Laboratory
Job function Administration > Clerical / Admin / Operation
Administration > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 31/05/2019

Job Duties

  • He/she mainly works in-house in our Hong Kong office
  • Support our after sales colleagues in translation of Chinese - English and communicate with our vendors via e-mail or phone.
  • To coordinate with our company after sales colleagues for job arrangements
  • Assistance in preparation of after sales documentations
  • Take care of stock situation, Purchase of parts required for the services.
  • Supervise all warranty and out of warranty services.

 

Requirements

  • Certificate or Diploma in any discipline (technical discipline is preferable)
  • Preferably 1-2 year working experience in customer service,not compulsory, newly graduates are welcome
  • Good command of both written & spoken English & Putonghua.
  • Computer proficiency inMS Office, and etc

 

Conditions and benefits:

  • 5.5 working days per week
  • With medical care (after probation)
  • 2 weeks leave per annum(provided full year service is rendered)
  • Minimum one month year-end bonus (provided full year service is rendered)

 

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