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Pure Search is a UK headquartered Search and Selection practice of more than 14 years with offices in London, Hong Kong and Singapore where our operations are mainly organised by geography, industry and specialism. The group provides comprehensive search and advised recruitment solutions to corporations, financial institutions and professional advisors worldwide.  

To ensure we deliver the best solutions to our clients’ requirements, our consultants are aligned to specific industries and sectors, maximising the value of their in-depth market knowledge and extensive client and candidate networks. This is then supported by a dedicated in-house research, mapping and profiling function.

Our exacting standards distinguish us from the competition and we take a holistic approach to each recruitment requirement. As a result, we constantly research, analyse and benchmark professionals across the market. This enables us to provide our clients with a number of non-industry standard, consultancy-led services, over and above our recruitment offering.

www.puresearch.com

Pure Search is a UK headquartered Search and Selection practice of more than 14 years with offices in London, Hong Kong and Singapore where our operations are mainly organised by geography, industry and specialism. The group provides comprehensive search and advised recruitment solutions to corporations,...

Pure Search is a UK headquartered Search and Selection practice of more than 14 years with offices in London, Hong Kong and Singapore where our operations are mainly organised by geography, industry and specialism. The group provides comprehensive search and advised recruitment solutions to corporations, financial institutions and professional advisors worldwide.  

To ensure we deliver the best solutions to our clients’ requirements, our consultants are aligned to specific industries and sectors, maximising the value of their in-depth market knowledge and extensive client and candidate networks. This is then supported by a dedicated in-house research, mapping and profiling function.

Our exacting standards distinguish us from the competition and we take a holistic approach to each recruitment requirement. As a result, we constantly research, analyse and benchmark professionals across the market. This enables us to provide our clients with a number of non-industry standard, consultancy-led services, over and above our recruitment offering.

www.puresearch.com

Customer Support - Multinational Fintech Company

Job level Middle
Work exp Minimum 2 Years
Education Bachelor Degree
Location
Not Specified Unspecified
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan
Industry Manufacturing - Others
Job function Sales / Business Development / Customer Service > Others
Published On 24/01/2018 2018-01-24

Customer Support

Our client is a fin-tech company with robust growth internationally. They are now looking to hire a Customer Support. As the Customer Support, you will be responsible for assisting in handling customer requests during the allocated timezone via various communication channels our customers engage with them. They are looking for at least two hires to cover the Asian timezone. You will be offered the ability to work remotely or in one of our offices located globally. 

Responsibilities

  • Provide swift and quality processing of customer requests in a professional tone
  • Monitoring and responding of various channels that Company communicates to users in
  • Generate reports for the customer support manager on a daily basis

Requirements

  • A strong command of written and spoken English. Other languages considered a plus
  • Detail-oriented, enthusiastic and self-driven
  • Strong interest in fin tech business
  • Previous experience is plus

 

Our client offers attractive package, excellent multinational and collegiate work environment with a open work culture.

 

Should you wish to have a confidential discussion about the role, please contact 2499 9293.