Bayou is a I.T. services provider that specializes in I.T. solution and architecture design, end-to-end project development and implementation, and managed services to our clients. We cover every aspect of development and maintaining a system and network with a customized solution. Moreover, we are the...

Bayou is a I.T. services provider that specializes in I.T. solution and architecture design, end-to-end project development and implementation, and managed services to our clients. We cover every aspect of development and maintaining a system and network with a customized solution.

Moreover, we are the one of the most-successful premier search firm dedicated to serving the specialized recruitment needs of businesses in the I.T. industry. We bridge a number of sectors including Executive, Management, Infrastructure, Development and Operations.

If Interested, please send us your Resume to hr@bts-hk.com

 

Website

www.bts-hk.com

Data Center Operator

Job level Entry
Work exp No work experience
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, Discretionary bonus, Medical plan
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 17/10/2018

Responsibilities:

  • Perform technical support of mobile operations and escalate to other departments if required
  • Handle customer-escalated issues; conduct necessary fault classification, diagnosis and isolation
  • Manage operations related alarm monitoring, systems performance monitoring and health checking to ensure system/service availability and proper functioning of supporting services
  • Handle operation related tasks such as application job running, billing, back-up, failover or maintenance
  • Handle inventory and logistics control, access and security control for data centre operation

 

Requirements:

  • Diploma / Certificate in Computer Science or related discipline
  • 1 year working experience in computer or IT operations
  • Experience in telecom industry and Data Centre or Helpdesk Centre are definite advantage
  • Knowledge in Windows and network is preferred
  • Independent and able to work under pressure 

 

Shift Allowance, Attractive Leave and On-the-job training will be provided

DSE graduates will also be considered

 

  • All applications will be treated in strict confidential and used for recruitment purpose.
  • Unsuccessful candidates will be considered for other vacancies.