Bayou is a I.T. services provider that specializes in I.T. solution and architecture design, end-to-end project development and implementation, and managed services to our clients. We cover every aspect of development and maintaining a system and network with a customized solution. Moreover, we are...

Bayou is a I.T. services provider that specializes in I.T. solution and architecture design, end-to-end project development and implementation, and managed services to our clients. We cover every aspect of development and maintaining a system and network with a customized solution.

Moreover, we are the one of the most-successful premier search firm dedicated to serving the specialized recruitment needs of businesses in the I.T. industry. We bridge a number of sectors including Executive, Management, Infrastructure, Development and Operations.

If Interested, please send us your Resume to Apply Now

 

Website

www.bts-hk.com

Data Center Supervisor/ Operator/ Technician (Multiple Vacancies/ $16-32K)

Job level Entry
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type Full Time
Benefits Dental plan, 13-month pay, Education subsidies, 5-day week, Shuttle bus, Insurance plan, Medical plan, Paid overtime, Performance bonus
Industry Internet / Digital / eCommerce
Job function Information Technology > Engineering - Hardware
Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 06/11/2019

Supervisor

  • Manage ticket queues and make sure all tickets are updated in SLA;
  • Coordinating the resolutions of Major Outages including Notifications internally and externally;
  • Reviewing the quality of work performed by the shift;
  • Reviewing reported fault cases and engaging technical support to resolve when required;
  • Reviewing long held cases and making sure progress is being maintained;
  • Provide training to new comer, handle report documentation works
  • Supervision experience preferred;

Data Center Operator/ Technician

  • To carry out operational tasks according to schedule and established procedures
  • To maintain a critical operation according to company policies, procedures and work instructions
  • To monitor the healthiness on the facilities, computer systems, and scheduled batch job execution

Requirements: 

  • F.5, DSE or Diploma 
  • Have relevant experience in computer operation support and data center operation is not a must
  • Good interpersonal and communication skill
  • Fresh graduates with positive mindset to join I.T. field are also welcome 

 

All applications will be treated in strict confidential and used for recruitment purpose.
Unsuccessful candidates will be considered for other vacancies.