Hongkong International Terminals Limited (HIT) is the one of the leading container terminals in Hong Kong. With a strong emphasis on productivity and efficiency, HIT is committed to the development and implementation of forward-looking, service-enhancing technology. HIT is a member of HPH Trust, the...
Hongkong International Terminals Limited (HIT) is the one of the leading container terminals in Hong Kong. With a strong emphasis on productivity and efficiency, HIT is committed to the development and implementation of forward-looking, service-enhancing technology. HIT is a member of HPH Trust, the world’s first container port business trust listed in Singapore. HIT is also a part of Hutchison Ports’ global network of port and logistics operations, and continues to have access to services and resources enjoyed by companies within the Hutchison Ports Group. Hutchison Ports is the port and related services division of CK Hutchison Holdings Limited (CK Hutchison). Hutchison Ports is the world’s leading port investor, developer and operator.

Data Centre Operator (Technical Support) / 數據中心操作員

Job level Entry
Education Associate Degree
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, Shuttle bus, Medical plan, Performance bonus
Industry Airlines / Mass Transportation
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Information Technology > Others
Published On 03/12/2018
ref. Employer Ref. HIT/ISD/DCO/CPJOBS1108

Main Duties:

  • Provide service desk support to users
  • Handle events, operations and support according to established data centre procedures
  • Monitor and manage company's and client's servers, network and computer systems in the data centre

Requirements:

  • F.7/DSE or Computer related certificate/diploma is preferred
  • Experience in working in Data Centre for operations of computer systems and networks
  • Proven capabilities in following operations procedures and guidelines
  • Basic knowledge of Windows server and Unix systems
  • Able to work independently and under pressure
  • Good communication skills and customer-oriented
  • 7 x 24 shift duty is required

 

 

主要職責

 

  • 接聽客戶查詢電話並為他們提供各項電腦技術支援服務
  • 按照數據中心程序處理各項技術支援服務
  • 監察及管理公司和客戶的伺服器,網絡和計算機系統

 

入職要求:

 

  • 持電腦或資訊科技管理証書或以上學歷
  • 具數據中心操作的相關經驗
  • 具Windows和Unix系統基本知識
  • 良好的溝通能力和客戶服務技巧
  • 需7×24小時輪班輪休工作

 

 

Please apply through our Career Centre at https://www.hit.com.hk/en/Career-With-Us/Career-Oppotunities.html . You may also apply the job by sending your full resume with current and expected salary to Human Resources Manager, Terminal 4, Container Port Road South, Kwai Chung. For further information, please visit our website at http://www.hit.com.hk/ . Please read the Personal Information Collection Statement before submitting your application.

 

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of application for relevant/similar positions within the Hutchison Group of Companies. Applicants not invited for interview in 6 weeks after job posting may consider their application unsuccessful and your personal data will be destroyed after a period of 6 months.