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Pro-Tech Technology is energetic pioneers with a focused mission to deliver a secure, effective, stable and cost effective business solutions to our corporate clients in Hong Kong, Macau and P.R. China.

At PTT, providing a fruitful solution is not just a passion, but an art of perfection! By leveraging our expertise in PC hardware and strong NT background and application Development Service, we deliver leading edge technology and better technical support than our competitor. 

Pro-Tech Technology (Asia) Ltd (PTT) was established in 2004 which endeavors to deliver secure, effective, stable and cost-effective IT solution and service to our partners and customers in Hong Kong, Macau and South China. We are having sales and service office in these three places, and meanwhile, we are running an operation office in Mainland China. 


Our Vision
Every challenge embraces a vision. Similarly, the computer industry was created by people who had a clear vision and subsequently turned it into a challenge. For instance, Steve Jobs, the founder of Apple Computers, who took the challenge of turning the struggling Apple company into one of the most successful enterprises by masterminding the concept of iPhone. Likewise, Bill Gates, the founder of Microsoft, who envisioned the day when there will be a computer on every desk, home and company. Accordingly, Pro-tech was founded on this same shared vision. Our prime objective is to continue our leadership in the distribution of computer systems, networks and peripherals by bringing the best returns on the investments, achieving maximum cost effectiveness, giving the best value for our customers' investments and, last but not least, the best company for our staff.

 

Pro-Tech Technology is energetic pioneers with a focused mission to deliver a secure, effective, stable and cost effective business solutions to our corporate clients in Hong Kong, Macau and P.R. China. At PTT, providing a fruitful solution is not just a passion, but an art of perfection! By leveraging...

Pro-Tech Technology is energetic pioneers with a focused mission to deliver a secure, effective, stable and cost effective business solutions to our corporate clients in Hong Kong, Macau and P.R. China.

At PTT, providing a fruitful solution is not just a passion, but an art of perfection! By leveraging our expertise in PC hardware and strong NT background and application Development Service, we deliver leading edge technology and better technical support than our competitor. 

Pro-Tech Technology (Asia) Ltd (PTT) was established in 2004 which endeavors to deliver secure, effective, stable and cost-effective IT solution and service to our partners and customers in Hong Kong, Macau and South China. We are having sales and service office in these three places, and meanwhile, we are running an operation office in Mainland China. 


Our Vision
Every challenge embraces a vision. Similarly, the computer industry was created by people who had a clear vision and subsequently turned it into a challenge. For instance, Steve Jobs, the founder of Apple Computers, who took the challenge of turning the struggling Apple company into one of the most successful enterprises by masterminding the concept of iPhone. Likewise, Bill Gates, the founder of Microsoft, who envisioned the day when there will be a computer on every desk, home and company. Accordingly, Pro-tech was founded on this same shared vision. Our prime objective is to continue our leadership in the distribution of computer systems, networks and peripherals by bringing the best returns on the investments, achieving maximum cost effectiveness, giving the best value for our customers' investments and, last but not least, the best company for our staff.

 

Deskside support

Job level Entry
Work exp 2 Years To 3 Years
Education Diploma / Certificate
Location
Quarry Bay Hong Kong Island, Hong Kong
Employment type
Benefits Transportation allowance
Industry Trading / Import & Export / Wholesale
Job function Information Technology > Help Desk / IT Support
Published On 25/05/2018 2018-05-25
ref. Deskside support

Responsibilities and Duties

- Provide support to customers in system upgrades, installing PCs, relocation  and office tools
- Event, meeting and conference support - AV system support
- Respond to customer requests via phone and e-mail in a timely and accurate manner
- Analyze and troubleshoot customer hardware and software problems
- Account creation and termination
- Update of IT Inventory

Qualifications and Required Attributes

-  Diploma or above in Computer Science, Information System or Information Technology with a minimum of 2 years relevant experience
- Sound technical knowledge and experience in all or some of the following areas: Linux,VMware, Microsoft Windows server, Exchange server. Windows 7, 10, MS Office, Symantec endpoint
- Certification in MCITP or MCSE will be an added advantage
- Good written and verbal communications skills

 

Attractive salary package will be offered to the right candidate with excellent career development opportunities. Please submit your application IMMEDIATELY enclosing your full resume and expected salary to our email or Human Resources Department, Unit 1011-12, 10/F., Chevalier Commercial Centre, No. 8 Wang Hoi Road, Kowloon Bay, Kowloon, Hong Kong

We are an equal opportunities employer. The information provided will be treated in strict confidence and used only for consideration of application for relevant/similar post(s) within Pro-tech Group. All personal data of unsuccessful applicants will be destroyed within 3 months.