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Pro-Tech Technology (Asia) Ltd (PTT) was established in 2004 which endeavors to deliver secure, effective, stable and cost-effective IT solution and service to our partners and customers in Hong Kong, Macau and South China. We are having sales and service office in these three places, and meanwhile, we are running an operation office in Mainland China. 


Our Vision
Every challenge embraces a vision. Similarly, the computer industry was created by people who had a clear vision and subsequently turned it into a challenge. For instance, Steve Jobs, the founder of Apple Computers, who took the challenge of turning the struggling Apple company into one of the most successful enterprises by masterminding the concept of iPhone. Likewise, Bill Gates, the founder of Microsoft, who envisioned the day when there will be a computer on every desk, home and company. Accordingly, Pro-tech was founded on this same shared vision. Our prime objective is to continue our leadership in the distribution of computer systems, networks and peripherals by bringing the best returns on the investments, achieving maximum cost effectiveness, giving the best value for our customers' investments and, last but not least, the best company for our staff.

 

Pro-Tech Technology (Asia) Ltd (PTT) was established in 2004 which endeavors to deliver secure, effective, stable and cost-effective IT solution and service to our partners and customers in Hong Kong, Macau and South China. We are having sales and service office in these three places, and meanwhile,...

Pro-Tech Technology (Asia) Ltd (PTT) was established in 2004 which endeavors to deliver secure, effective, stable and cost-effective IT solution and service to our partners and customers in Hong Kong, Macau and South China. We are having sales and service office in these three places, and meanwhile, we are running an operation office in Mainland China. 


Our Vision
Every challenge embraces a vision. Similarly, the computer industry was created by people who had a clear vision and subsequently turned it into a challenge. For instance, Steve Jobs, the founder of Apple Computers, who took the challenge of turning the struggling Apple company into one of the most successful enterprises by masterminding the concept of iPhone. Likewise, Bill Gates, the founder of Microsoft, who envisioned the day when there will be a computer on every desk, home and company. Accordingly, Pro-tech was founded on this same shared vision. Our prime objective is to continue our leadership in the distribution of computer systems, networks and peripherals by bringing the best returns on the investments, achieving maximum cost effectiveness, giving the best value for our customers' investments and, last but not least, the best company for our staff.

 

Deskside Support

Job level Entry
Work exp Minimum 2 Years
Education Not applicable
Location
Kwun Tong Kwun Tong Kowloon, Hong Kong
Employment type Contract
Industry Internet / Digital / eCommerce
Job function Sales / Business Development / Customer Service > Direct Sales
Published On 28/08/2018 2018-08-28 2018-09-27
Salary (HKD) $11,000 - $17,000 11000 17000

Responsibilities and Duties

- Provide support to customers in system upgrades, installing PCs, relocation  and office tools
- Event, meeting and conference support - AV system support
- Respond to customer requests via phone and e-mail in a timely and accurate manner
- Analyze and troubleshoot customer hardware and software problems
- Account creation and termination
- Update of IT Inventory

Qualifications and Required Attributes

-  Diploma or above in Computer Science, Information System or Information Technology with a minimum of 2 years relevant experience
- Sound technical knowledge and experience in all or some of the following areas: Linux,VMware, Microsoft Windows server, Exchange server. Windows 7, 10, MS Office, Symantec endpoint
- Certification in MCITP or MCSE will be an added advantage
- Good written and verbal communications skills

Our Benefits:

  • On-job training
  • Public Holiday, Annual Leave,
  • Mandatory Provident Fund Contribution
  • Excellent Training & Career Advancement Opportunities

 

We offer an attractive salary and benefits to the candidate with excellent career development opportunities. Interested parties please submit your resume with the date of availability, present & expected salary by clicking ‘APPLY NOW’ or send email to the Human Resources DepartmentPro-Tech Technology (Asia) Limited.

For more information about Pro-Tech Technology (Asia) Limited, please see www.ptt-asia.com

We are an equal opportunities employer. All personal data collection will be treated in strict confidence and used only for consideration of an application for the relevant/ similar post(s) within Pro-tech Group. All personal data of unsuccessful applicants will be destroyed within 3 months.