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Pro-Tech Technology is energetic pioneers with a focused mission to deliver a secure, effective, stable and cost effective business solutions to our corporate clients in Hong Kong, Macau and P.R. China.
At PTT, providing a fruitful solution is not just a passion, but an art of perfection! By leveraging our expertise in PC hardware and strong NT background and application Development Service, we deliver leading edge technology and better technical support than our competitor.

Pro-Tech Technology is energetic pioneers with a focused mission to deliver a secure, effective, stable and cost effective business solutions to our corporate clients in Hong Kong, Macau and P.R. China.At PTT, providing a fruitful solution is not just a passion, but an art of perfection! By leveraging...

Pro-Tech Technology is energetic pioneers with a focused mission to deliver a secure, effective, stable and cost effective business solutions to our corporate clients in Hong Kong, Macau and P.R. China.
At PTT, providing a fruitful solution is not just a passion, but an art of perfection! By leveraging our expertise in PC hardware and strong NT background and application Development Service, we deliver leading edge technology and better technical support than our competitor.

Deskside support engineer

Job level Entry
Work exp Minimum 1 Year
Education Not applicable
Location
Kowloon Bay Kowloon, Hong Kong
Employment type Full Time
Benefits Transportation allowance, Travel allowance
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Information Technology > Others
Published On 30/05/2018 2018-05-30

Responsibilities:

  • Handle Tier 1 help desk tickets / escalations through tickets or phone 
  • Follow up on outstanding requests and ensure timely resolution
  • Create accounts and configure hardware as part of on-boarding process 
  • Manage and monitor internal assets to ensure accurate inventory records 
  • Desktop Support, setup and configuration 
  • Other duties may be added and/or assigned as needed

 Requirements:

  • Diploma / Certificate in Computer Studies or equivalent
  • At Least 1 year relevant working experience
  • Have a strong technical knowledge in Windows, Mac OS
  • MCP / MCSE / MCITP holder preferred
  • Implementation of new projects
  • Good interpersonal skills, initiative, work independently

 

Attractive salary package will be offered to the right candidate with excellent career development opportunities.

Please submit your application IMMEDIATELY enclosing your full resume with expected salary and available date by clicking "APPLY NOWor send email or Human Resources Department, Unit 1011 -12, 10/F., Chevalier Commercial Centre, No. 8 Wang Hoi Road, Kowloon Bay, Kowloon, Hong Kong

 

For more information about PRO-TECH TECHNOLOGY, see www.ptt-asia.com

 We are an equal opportunities employer. The information provided will be treated in strict confidence and used only for consideration of application for relevant/similar post(s) within Pro-tech Group. All personal data of unsuccessful applicants will be destroyed within 3 months