CL Smart Sourcing Limited was established in 2005 and specialized in recruiting IT professionals to our clients. The industries include but not limited to NGO, Multinational Companies, Listed Companies, Local Enterprises of telecommunications, retails, marketing, IT service providers, finance, accounting...

CL Smart Sourcing Limited was established in 2005 and specialized in recruiting IT professionals to our clients. The industries include but not limited to NGO, Multinational Companies, Listed Companies, Local Enterprises of telecommunications, retails, marketing, IT service providers, finance, accounting / law firms, designer house, manufacturing, security, education institutes and SME etc. Over the years, we possess a substantial database of IT talents in various job natures and job levels. Our recruitment expertise is able provide solutions to minimize the manpower for sourcing the right candidates.

Deskside support Engineer (Onsite)

Job level Entry
Education Not applicable
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Medical plan, Paid overtime
Industry Internet / Digital / eCommerce
Job function Information Technology > Engineering - Hardware
Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 04/11/2019

Job Descriptions:

  • To provide onsite PC/Notebook installation and support on Windows OS and applications
  • To provide desk side to end users and resolve technical issues
  • To troubleshoot the hardware and software in PCs, and notebooks
  • To interface directly with customer for the coordination of IT services
  • To liaise with internal departments, vendors, partners on resolving fault
  • To setup Video Conference equipment

 

Requirements:

  • Diploma or higher level in IT related qualifications
  • 2 years+ practical experience in technical support on WINDOWS/MAC platform
  • Knowledge of Windows Servers, workstations, MS Exchange, VMware, Citrix, anti-virus and other various software applications
  • Prefer IP Phone and video conference setup experience
  • Familiar with Windows 10 applications
  • Self-motivation to solve problem independently
  • Strong organizational skills and ability to multi-task in a small business environment
  • Good communication skills in both English, Chinese and Putonghua
  • Prefer ITIL v3 or ITIL v4 Foundation certification or training.
  • Experience in ServiceNow preferred
  • Shift duty is required

 

If interested in the above post, please send full resume with academic background, work history, current and expected salary by clicking

For more job opportunity, please visit our website: www.clts.com

 

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