RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Digital Banking Customer Service Officer ( $17-19K / 5-Day / Full benefit package )

Job level Entry
Education Associate Degree
Location
Within Hong Kong
Benefits 5-day week, Competitive pay, Dental plan, Discretionary bonus, Insurance plan, Medical plan
Industry Banking
Job function Digital / Web / Mobile > Customer Relationship Management (CRM)
Published On 04/11/2019

Our client is a multinational banking and financial services holding company. To meet their constant growth, they are now seeking a Digital Banking Customer Service Specialist. You will be given full support from the experienced team members in the field.

 

Responsibilities

  • Tend to in-bound calls
  • Assist with customer enquires
  • Assist with customers’ membership transactions
  • Provide excellent customer service
  • No selling is required

 

Requirement

  • Bachelor Degree Holder
  • Customer service oriented
  • Excellent communication skills, fluent in English
  • 1-2 years of work experience; preferably in Banking and Finance industry

 

Benefits

  • 14 days annual leave
  • Monthly performance bonus and allowance
  • Clear career path