RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Digital Banking Customer Service Officer (5-Day/Call Center/17-19K/min. 1 year banking experience)

Job level Entry
Work exp 1 Year To 4 Years
Education Bachelor Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Lai Chi Kok
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan
Industry Banking
Job function Banking / Finance > General / Operations
Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 04/11/2019

Job Description:

  • Provide a high quality of customer care in the day-to-day contact with customers contributing to maximum customer satisfaction and preference
  • NO Cold Call and NO Selling
  • Answer inquiries in professional and efficient manner
  • Resolve customer's request efficientl 

Job Requirements

  • Bachelor Degree holder
  • 1 year of customer services experience in the banking industry is highly preferred
  • Good command of written and spoken English, Cantonese and Putonghua
  • Good communication skills and telephone manner with positive attitude
  • Able to work independently as well as in a team
  • Be responsible, self-motivated, organized, hard-working, and willing to work under pressure

 

*Excellent Career development opportunities*

 

For interested parties, please click or whatsapp Ms. Tsang at 97356530 for more details.