RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Digital Banking Customer Service Officer - Contact Centre ($17000 - $19000)

Job level Entry
Work exp 1 Year To 2 Years
Education Bachelor Degree
Location
Tsuen Wan
Benefits 5-day week, Competitive pay, General holidays, Insurance plan, Medical plan, MPF
Industry Banking
Job function Banking / Finance > General / Operations
Banking / Finance > Retail Banking / Branch Banking
Catering / Hospitality > Customer Service / Ambassador
Published On 08/11/2019
Salary (HKD) $17,000 - $19,000 / month

Key Responsibilities:

  • Handle online banking inquiries and complaints through inbound call
  • Offer excellent customer service to clients and ensure service standard is being met
  • No selling/cross-selling/up-selling is required (pure customer service role)

 

Job Requirement:

  • Bachelor's degree holder in any fields
  • At least 1 year banking/finance experience
  • Good command of spoken and written English and Chinese