We are now looking for smart, dedicated and self-driven talents, who are interested in developing a career and capture the trend in the fast-changing digital & social media marketing world. Please come and join us to make the “impossible” possible.





We are now looking for smart, dedicated and self-driven talents, who are interested in developing a career and capture the trend in the fast-changing digital & social media marketing world. Please come and join us to make the “impossible” possible.

Digital Customer Services Assistant

Job level Entry
Work exp Minimum 1 Year
Education Not applicable
Location
Kwun Tong
Employment type Full Time
Benefits Dental plan, 5-day week, Medical plan, Performance bonus
Industry Media / Publishing
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Marketing / Public Relations > Marketing - General / Support
Sales / Business Development / Customer Service > Others
Published On 20/07/2018

Responsibilities:

  • Responsible for responding customer inquiries and complaints received via social media channels efficiently and promptly
  • Responsible for updating daily log and managing company’s internal database system
  • Communicate with internal and external parties to ensure timely resolution of customer/client's requests and enquiries
  • Support ad-hoc marketing activities as required

Requirements:

  • Higher diploma or above, preferably in e-Commerce, Marketing, PR or related discipline
  • Good command of Chinese and English writing is a must
  • Chinese and English typing skill is a must
  • Experience with computer applications such as work processing, spreadsheet and web application
  • Good teamwork, organizational and time management skills
  • Ability to write routine reports and correspondence

Benefits:

  • 5-day work week
  • Performance bonus
  • Medical insurance
  • Dental insurance
  • Birthday leave

 

We offer attractive compensation package to suitable candidates. Interested parties, please click to submit your application including your present & expected salary.

 

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