Digital Product Manager - Retail Banking and Wealth Management

Job level Senior
Work exp 4 Years To 6 Years
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > General / Operations
Banking / Finance > Others
Banking / Finance > Retail Banking / Branch Banking
Published On 21/09/2017
ref. 00009T3V

Some careers open more doors than others.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.  

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Digital Product Manager

In this role, you will

  • Managing      and aligning the global digital product management agenda for all key      Insurance markets, manufacturing and distribution markets.
  • Overall      digital product management of key elements of a specific proposition in      order to deliver distinctive value to Digital Channels using current and      future digital capabilities.
  • Working      with colleagues across Marketing to create compelling customer journeys      and also develop new digital only channel propositions.
  • Create      the structure product needed for substantial business growth in rapid      growth markets.
  • Championing      the executive approval of projects to deliver proposition functionality      and will act as executive sponsor for the development of digital      capabilities.
  • Influence      over multimillion dollar budgets and be expected to produce returns      substantially in excess of group targets.
  • Accountable      for the end to end customer experience of the Digital products within the      Asia Pacific's portfolio.
  • Strong      delivery of products that evolve via consumer test and learn and quickly      develop into commercially successful lines of business or experiences.
  • Clear      understanding of varied cultural trends and mobile first technologies.
  • Define      and develop improvement opportunities across customer experience,      commercial product sales and digitally native capabilities.
  • Refine      customer experience for new capabilities in partnership with Group      Marketing, Proposition, Multichannel, and other key stakeholders 

To be successful in this role, you should meet the following requirements

  • Customer      focused, results based approach, able to deliver to deadlines.
  • Extensive      experience with the range of product development and deployment activities      including identifying opportunities and developing business cases,      defining product or service requirements, engaging a wide range of      functional experts to agree deployment approach, project execution,      launch, and post launch performance measurement and management.
  • Consumer      financial services industry experience and strong understanding of Digital      business, while experience with travel, lifestyle, and or other consumer      product development is a strong advantage.
  • Strong      product management experience in digital companies
  • Experience      in a global or regional roles, working effectively to deliver targets      across diverse cultures.
  • Comfort      with technology including ability to translate business and customer need      to business product requirements, customer journey mapping, technical      assessments, organisational buy in, launch, and ongoing management.
  • Exposure      to projects that touch a range of technical platforms. 

For further details and application information please visit our career site, search under reference number 00009T3V 

You’ll achieve more when you join HSBC. 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Issued by The Hong Kong and Shanghai Banking Corporation Limited