Asia Miles, Asia’s leading travel and lifestyle rewards programme, was launched in February 1999 and has more than 11 million members and over 700 programme partners worldwide. Asia Miles aims to deliver Life Rewarded and offers members extensive opportunities to earn miles by spending daily from a...

Asia Miles, Asia’s leading travel and lifestyle rewards programme, was launched in February 1999 and has more than 11 million members and over 700 programme partners worldwide.

Asia Miles aims to deliver Life Rewarded and offers members extensive opportunities to earn miles by spending daily from a wide range of travel and lifestyle categories including flights, hotels, dining, financial services, retail, technology brands and much more.

With 26 airline partners, Asia Miles members can earn miles when flying to more than 1,000 destinations worldwide. With 400 dining outlets to choose from, Asia Miles offers one of the largest ranges of lifestyle food & beverage options in Asia to earn miles.

In addition to flight awards, Asia Miles members can also redeem miles and enjoy fabulous awards such as hotel stays at 60,000 hotels, car rental services in 20 countries and over 35,000 lifestyle and experience awards.

Asia Miles is open to anyone aged 2 or above and is free to join.

Managed and operated by Asia Miles Limited, the travel and lifestyle rewards programme is a wholly owned subsidiary of Cathay Pacific Airways Limited.

 

Digital Product & Technology Analyst

Job level Middle
Education Bachelor Degree
Location
Tung Chung
Employment type Full Time
Benefits Dental plan, 5-day week, Insurance plan, Medical plan, Performance bonus, Transportation allowance
Industry Travel / Tourism
Job function Information Technology > Engineering - Network
Published On 24/04/2019

About the Role

Reporting to Assistant Digital and Technology Manager, the Analyst is to support the team on digital related projects. She/he will be part of our team to participate in creating a fun, intuitive, simple and innovative customer digital experience across all digital channels within Asia miles. She/he will be working closely with passionate customer centric champions with extensive UX experience, business units and product owners.

 

Key Responsibilities

As an Analyst, your main responsibility is to support the Assistant Manager on websites and mobile application. This involves working closely with UX/UI designers, development teams to transform designs into user stories and solutions.

  • Provide guidance and formulate requests from the business by understanding their objectives, opportunities and problems.
  • Discussing technical solutions with Asia Miles, our vendors and providing innovative new ideas to solutions.
  • Maintaining a high awareness of industry issues and trends, particularly in regard to accessibility, usability, and emerging technologies, and keep team members informed as appropriate, with a view to incorporating these in future projects and staying ahead of the market and position yourself and the company as a Digital Analyst.
  • Constantly seeking to develop yourself by learning new technologies and keeping abreast of your markets developments.

 

Knowledge, Skills & Qualifications

  • Polished communication skills in both written and spoken English and Chinese.
  • Ability to identify business needs/problem and transform in to business requirement
  • Knowledge of Agile Scrum and Customer Centric design process is a definite advantage.
  • A highly motivated, creative, dynamic and innovative team player with excellent interpersonal, planning and organisational skill.
  • University degree preferably in Information Systems, Information Technology, Business or related discipline.
  • Minimum 2 year’s relevant experience in project coordination and digital product development.
  • Independent, detail-oriented and able to work under pressure and meet tight deadline

Advantageous

  • Knowledge in CSS/HTML/JavaScript
  • Knowledge in digital analytics technologies such as Google Analytics, tag management systems
  • Good understanding of Web Accessibility and World Wide Web Consortium (W3C) standards
  • Understanding of server and cloud computing technologies
  • Understanding in best practices and architecture of CMS technologies
  • Understanding of social networks (e.g. Facebook, Line, Wechat)

 

Asia Miles is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.