DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, the bank's "AA-" and "Aa1" credit ratings are among the highest in the world. With its emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. We acknowledge the passion, commitment and can-do spirit in all of our 27,000 staff. At DBS, we make things simpler for people, to help them live more and bank less.

Join us and together we can make banking joyful for everyone. www.dbs.com/careers
Digital Treasures Associate, CBG - WD06207

The role sits within the Digital, Innovation and Payment team in the Consumer Banking Group.

Role & Responsibilities:
* Conduct outbound call to invite potential customer to join the affluent segment by providing guidance for customer to complete the digital onboarding
* Encourage customer to fund-in by promoting the rewards, privileges and value proposition of the affluent segment
* Promote digital capabilities to customer to carry out daily banking needs
* Re-solicit the inactive customer and handle anti-attrition
* Responsible for ad hoc duties / other duties that maybe assigned
* Strictly comply with external regulatory as well as internal compliance policies/operational procedures in the course of work

Qualifications:
* Post-Secondary or above
* Minimum 1 - 2 year’s relevant experience in customer services in banking products or services
* Strong customer orientation, with good interpersonal skills & professional telephone manner
* Sound knowledge on banking products & familiar with digital banking
* Strong self-motivation and ability to work under pressure
* Solid communication skills in English and Cantonese. High proficiency in Mandarin is an advantage

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.

Personal data provided will be used for recruitment and related purposes, strictly in accordance with our Personal Data Policy for Applicants for Employment, a copy of which is available on request. Applicants who are not contacted within 6 weeks may consider your applications unsuccessful. However, you may be considered for other suitable positions within DBS and its related companies over a 2-year period, after which your personal data will be destroyed.