e-COMMERCE/Digital Marketing Executive - fashion/online/eCommerce/5 days

Job level Middle
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Discretionary bonus, Guaranteed bonus, Medical plan
Industry Internet / Digital / eCommerce
Job function Marketing / Public Relations > Marketing - Customer / Trade Marketing
Marketing / Public Relations > Marketing - Digital Marketing
Sales / Business Development / Customer Service > Retail Sales
Published On 14/04/2018
ONLINE fashion retail shop, e-commerce as well as owning several physical stores in Hong Kong carrying several European and American fashion brands - mainly for HK, China and Asia market; minor for overseas market – we are looking for an E-COMMERCE OPERATION/MARKETING EXECUTIVE - with details as follows :  
  • Tertiary education
  • 2 to 5 years or above work experience in e-Commerce
  • Experience in Tmall is a plus
  • All round experience is preferable including but not limited to daily operation, sales and markting activities in online shop/e-commerce business
  • Good experience in marketplace especially China market is highly prefer
  • Proficient in graphic skills like Photoshop & AI
  • Proficiency in MS Office including Word, Excel, Powerpoint and Chinese Word Processing
  • Business level English , Chinese (include Cantonese and Mandarin)
  • Experience or interest in fashion or fashion accessories is a plus
  • A good team player with positive working attitude
  • Report to the e-Commerce Manager
  • Work in e-Commerce Team of 4 members
  • JOB SUMMARY : perform e-commerce & marketing activities for 80% China/HK/Asia market & 20% overseas market
  • Responsible for assisting the daily operation/sales/marketing activities of e-Commerce services including stock adjustment, data entry, promotion campaign etc.
  • Prepare, organize and dispatch daily customer orders ; Manage refunds and returned items
  • Handle customer queries and ensure effective communication is taken and maintain customer service levels with external and internal parties
  • Liaise with external and internal parties for timely and accurate execution of e-Commerce campaigns
  • All round administrative/operation/marketing support in e-Commerce Team
  • Handle any ad hoc projects assigned from the e-Commerce Manager
  • 5 days work
  • Candidates with more solid experience will be considered for the post of e-Commerce Operation/Marketing Specialist
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