PCS I-Datacomms Limited has been incorporated since 2003, as an Information Technology & Services company. PSCI started with PABX, Structured Cabling after winning a large number of named logos locally from government, International hotels and office blocks. 2008 Launched Wi-Fi, Networking and AV...

PCS I-Datacomms Limited has been incorporated since 2003, as an Information Technology & Services company. PSCI started with PABX, Structured Cabling after winning a large number of named logos locally from government, International hotels and office blocks. 2008 Launched Wi-Fi, Networking and AV Systems. With local success PCSI started to expand its System Integration business internationally winning logos in Macau, Taiwan, Mainland China, Japan and Indonesia in 2012. By 2016 PCSI became a fully-fledged ICT company and achieved the needs of local and international businesses with a wide range of telecommunication services. In 2017 PCSI launched its own IPT Cloud Solution, supporting a number of telecommunication brands, given an alternative solution to brand dominance. 2018 has seen the launch of a full portfolio of Managed Servers and Cloud Computing Services.

Engineer / Assistant Engineer - Voice

Job level Entry
Work exp Minimum 3 Years
Education Diploma / Certificate
Location
Wong Tai Sin
Employment type Full Time
Benefits 13-month pay, 5-day week, Medical plan, Performance bonus, Transportation allowance
Industry Telecommunications
Job function Engineering > Telecommunication / Wireless / Radio
Information Technology > Engineering - Network
Information Technology > Network / System Admin
Published On 04/12/2018

Responsibilities:

  • Carry out daily operation and maintenance of Avaya IPT, PABX and network routing.
  • Implementation and migration projects for all of the network and voice system.
  • Solution Preparation/Proposal based on Customers’ Requirements.
  • Coordinate with business units for project delivery.
  • Audit and review log regular to ensure user environment stable.
  • Available for 7 x 24 duty (standby).

 

Requirements:

  • Higher Diploma in Computer Science or equivalent;
  • At least 3 years experiences in Avaya UC, TDM and VoIP network design, implementation & Maintenance is a must; less experience will be considered as Assistant Engineer;
  • Experience in CTI, IVR, Voice Recording, WFO system preferred;
  • Holder of ACIS or ACSS is an advantage;
  • Excellent analytical and troubleshooting skills with ability to work and manage multiple projects with high independence;
  • Solid project management experience and good communication skills with business units;
  • Strong sense of responsibility and self-motivated with positive attitude;
  • Good command of spoken and written English & Chinese and able to communicate in Mandarin.

 

Remuneration package:

  • 5-day work week
  • Bank Holiday
  • Double Pay & Discretionary year-end bonus (1 year Service)
  • Paid 10 days Annual Leave
  • Paid Birthday Leave
  • Paid Sick Leave
  • Group Medical
  • Dental Scheme
  • Transportation Allowance

 

Interested parties please email your full resume with expected salary via [ ]. Application without stating expected salary will not be considered. All information received will be kept in strict confidence and only for employment-related purpose.