Genting Hong Kong Limited is Asia’s leading global cruise company, specifically targeted for high-end consumers.Recognized for its core competences for land and sea-based businesses, Genting Hong Kong comprises of Star Cruises, Dream Cruises, and Crystal Cruises, along with German shipyards MV...

Genting Hong Kong Limited is Asia’s leading global cruise company, specifically targeted for high-end consumers.

Recognized for its core competences for land and sea-based businesses, Genting Hong Kong comprises of Star Cruises, Dream Cruises, and Crystal Cruises, along with German shipyards MV Werften and Lloyd Werft, including the prominent nightlife brand Zouk, and Resorts World Manila (“RWM”). Located in over 20 locations worldwide, it has its main offices in Australia, China, Germany, India, Indonesia, Japan, Malaysia, the Netherlands, the Philippines, Singapore, Sweden and the United States.

The Company anticipates to launch its Global Class Ships which will be run by artificial intelligence and fashioned with an exotic array of leisure, entertainment and dining for amazing cruise experience.

Our employees enjoy a dynamic and diverse culture, where they are treated with high esteem. Immense opportunities for accelerated career development and progression are made available for every aspiring individual. Besides, every staff get to enjoy our products and services at attractive rates, along with their friends and families.

This is definitely the place you want to be. Join us and let Your Dream Career Set Sail in Genting Hong Kong.

Executive - Loyalty Marketing

Job level Entry
Work exp 1 Year To 2 Years
Education Bachelor Degree
Location
Kwun Tong
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan, Performance bonus
Industry Hospitality / Hotel Services
Job function Digital / Web / Mobile > Customer Relationship Management (CRM)
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Sales Management
Published On 20/09/2019

Responsibilities:

  • Assist AM / Manager on the development and expansion of the loyalty program for the company
  • Completing the tasks and reports assigned by AM / Manager on time and up to standard
  • Execution of processes in enhancing and streamline communication between gaming patrons and operation teams, including internal or external communication materials
  • Assist with developing programs and initiatives to maintain a competitive edge amongst the Company’s competitors
  • Work with various operation teams to ensure that service standards and initiatives related to the loyalty program is being communicated and delivered in a consistent manner
  • Assist AM/Manager on the current and future development of RWAS membership IT system, as to improve and ensure the efficiency and effectives of the tool across the fleets for CRM
  • Ensuring all RWAS marketing collateral such as job briefs, proof-read and distributions are well executed in a timely manner
  • Follow up with all necessary admin works of the program / projects.
  • Perform the best standard according to Company business needs and directions

Requirements 

  • University Graduate in business, tourism, hospitality and/or sales management.
  • At least 1-2 year of experience in the Hospitality / Gaming Marketing Industry
  • Experience and relevant gaming loyalty club experience is an advantage
  • Strong relationship building skills and an entrepreneurial approach that leverages further opportunities
  • Good team player and positive attitude
  • Strong interpersonal, communication and presentation skills
  • Proficiency in Chinese and English is preferred
  • Be able to work-off hours as required by the needs of the business
  • Fluent in reading, writing and speaking in English and Chinese.
  • Microsoft word , excel , powerpoint, outlook 

Genting Hong Kong is an Equal Opportunity Employer. All applications received will be treated in strict confidence and be used exclusively for recruitment purpose only. If you are not contacted within four weeks, your application will be retained for a period of 1 year and may be presented for other appropriate positions within this period.