To provide technical support and troubleshooting to customers on PC
To provide technical support and troubleshooting to customers on PC

Field Engineer

Job level Entry
Work exp No work experience
Education Associate Degree
Location
Within Hong Kong
Employment type Full Time
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Information Technology > Engineering - Hardware
Information Technology > Network / System Admin
Published On 22/12/2018
ref. CLTS00646_85050

Job Description:

  • To provide technical support and troubleshooting to customers on PC
  • To follow up support cases assigned upon case closed
  • Prepare & report for support case summary
  • To provide switch & router configuration
  • Provide health check on PC and network connection

Job Requirements:

  • Diploma in Computer Science or related discipline
  • Previous IT relevant work experience would be highly preferred
  • Hard working and willing to learn the new technologies
  • Good communication skill and customer-oriented behavior

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