Carl Zeiss is an international group of companies in the optical and optoelectronic industry. The company has representatives in more than 30 countries. The products and services from Carl Zeiss set standards in the Medical and Research Solutions, Industrial Solutions and Lifestyle Products markets....

Carl Zeiss is an international group of companies in the optical and optoelectronic industry. The company has representatives in more than 30 countries. The products and services from Carl Zeiss set standards in the Medical and Research Solutions, Industrial Solutions and Lifestyle Products markets. The ZEISS brand has stood for innovative ideas, precision and quality for more than 160 years. Carl Zeiss Far East Co., Ltd. (CZFE) was established in Hong Kong in 1978. We have responsibility for sales, installation and after sales service of medical instruments, microscopes and measuring instruments in Hong Kong and Macau. For our Microscopy Division we are looking for an Field Service Engineer to contribute to the continuous growth and success of our business.

Field Service Engineer Microscopy division

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Location
Kwai Fong
Employment type Full Time
Benefits 13-month pay, 5-day week, Dental plan, Education subsidies, Medical plan, Performance bonus, Transportation allowance, Travel allowance
Industry Trading / Import & Export / Wholesale
Job function Engineering > Engineering Project Management
Medical Services > Medical Services Technician
Science / Lab / Research > Life Science
Published On 29/12/2018

 

 

Responsibilities

Provide after-sales service to customers on-site, installation, repair, and maintenance of Zeiss products in Hong Kong and Macau. Serves as technical trouble shooter and reports directly to Service Manager. This position will bring you into direct contact with the latest developments in the microscopy industry.

Duties and responsibilities include but are not limited to:

  • Provide high quality after-sales service to Universities, Hospitals and private R&D labs
  • Handle technical inquiries, provide instrument installation, maintenance, troubleshooting and repair
  • Effective internal and external communication
  • Handling of service quotation, service contracts and collect service AR
  • Perform other related duties and responsibilities as assigned


Requirements:

  • Minimum Vocational Higher Diploma in engineering
  • 2 or more years experience in related field is preferred
  • Fresh Graduates are Welcomed
  • Proactive attitude and problem solver
  • Excellent communication skills
  • Able to work under pressure and in a team
  • Fluent in English
  • Familiar with optical systems and IT topics is preferred
  • Familiar with TCP/IP connection, PC, server, database backup and restore
  • Comprehensive knowledge of Microsoft Windows, Antivirus protection, and other Windows based tools
  • Willingness to travel internationally (Regular training will take place in Germany, Singapore & China)


We offer attractive remuneration package and benefits with 15 months salary including 5-day work. 

Interested parties please send resume with current and expected salary.

 

(Personal data provided by job applicants will be used for recruitment purpose only. You may consider your application unsuccessful if you do not hear from us within 3 weeks.)